2008 Post Seminar Evaluation

“If you keep doing what you have always done, you will keep getting the results you have always got.”

Presenters How informative were the presentations? 12345 (1=Not Very, 5=Very) What was your favorite presentation? --Select a Presentation-- --Railcar 101-- Overview and Basics – Ken Henman How the Railroad Works – Carol Scarborough Railcar Anatomy A, Car Types – Randy Quaife Railcar Anatomy B, Components – Randy Quaife Acquisition and Maintenance Operations – Carol Scarborough Maintenance and Shipment Management- Charlene Martinez --Day One-- Preventive & Predictive Maintenance Practices - Bob Marshall Risks of Not Maintaining a Healthy Railcar - Ken Henman Philosophies of Managing Railcar Maintenance - Ken Henman Advanced Technology Safety Initiative (ATSI) - Ken Henman Rail Vehicle Defect Detection and Performance Monitoring - R.B. Wiley Electro Pneumatic Controlled Freight Brake System - Mike Zenert Wheel Sets & Wheel Shop Practices - Jerry Christianson Roller Bearings and Reconditioning Processes - Mike Watts Brake Friction Components and Freight Car Brake Repair - Barry Clark & Mike Zenert Draft and Truck Components & Inspections - John Kambs Constant Contact Side Bearings and Brake Beams - Paul Aspengren & Robert Novinsky --Day Two-- Your Maintenance Plan According to Your Philosophy - Ken Henman Auditing, Data Exchange and Paperless Billing - Carol Scarborough The Maintenance Plan - Ken Henman Measuring Success of Your Plan - Carol Scarborough Were the presenters easy to understand? YesNo Who was your favorite presenter? --Select a Presenter-- Paul Aspengren Jerry Christianson Barry Clark Ken Henman John Kambs Bob Marshall Charlene Martinez Robert Novinsky Randy Quaife Carol Scarborough Mike Watts R.B. Wiley Mike Zenert Additional presenter comments.

Content How well did the seminar meet your expectations? 12345 (1=Did Not, 5=Exceeds) If you attended the pre-seminar, did you find that useful? YesNo Do you feel your time and your company's expense were well spent? YesNo Do you have any suggestions for additional content? What was your favorite part of the seminar? Additional content comments.

Location and Length Was the timing of 1 1/2 days an appropriate length for the main seminar? YesNo Did you like the location/hotel and time of year? YesNo Our seminars revolve around the latest information and industry change. Taking that into consideration, would you attend the seminar again if it was at the same location? YesNo Do you have any suggestions for next year’s location? Additional location 2:05 PM 5/30/2008comments.

Other Would you recommend this seminar to someone else? YesNo Please list any suggestions for imporovement. Additional comments.

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